Salon Reopening Guidelines


Our Commitment – We will provide you with a safe environment that complies with guidelines issued by Government and our local authority



  • We have arranged our waiting, reception and treatment areas to adhere to social distancing guidelines.
  • We will ensure adequate ventilation throughout the salon with doors and windows open where possible.
  • In addition to our already thorough cleaning protocol, we’ve added extra cleaning measures throughout the day to ensure all surfaces and touchpoints are regularly sanitised.
  • Regrettably there will be no refreshments offered.



  • We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner.
  • Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety.
  • Social distancing measures have been implemented for our team.



  • Following government guidelines we will not be able to offer any face treatments when we first re-open. This includes waxing and lash and brow treatments.
  • Our therapists will wear masks and other appropriate PPE during treatments where required.
  • Therapists will wash their hands before and after every treatment PPE will be replaced after every client.
  • Your therapist will stay with you throughout your treatment – not venturing out the room – to reduce the need to replace PPE and minimise infection.



  • Reception will be fitted with a safety screen and only one member of staff will be allowed behind reception at any one time.
  • We will stagger customer arrival times to minimise close contact. Customer departure times are unpredictable and difficult to stagger, to help us navigate our way through the first re-opening phase we request payments to be made 24hr beforehand.
  • We will clean the reception area regularly
  • Waiting area will be arranged to adhere to social distancing
  • We will be discontinuing the use of magazines and any paper literature including appointment cards
  • No walk in appointments will be permitted, please book in advance over the phone or email.



  • To complete a ‘Wellness Screening’ questionnaire the day before your appointment
  • To arrive at the time agreed, to maintain social distancing
  • To sanitise your hands on arrival
  • To wear face-masks supplied by us
  • To pay for your appointment 24 hrs in advance
  • To come alone to your appointment. The only exception is for parent/guardian chaperones
  • To come with no shopping/minimal belongings
  • Do not come to the salon if you or anyone you live with is self isolating or is displaying symptoms known to be consistent with COVID-19

We are happy to discuss any of your individual concerns, please feel free to speak to a member of staff.

Get ready for summer with our special offer on permanent hair removal courses


IPL treatments for hair removal offer a safe, long term solution to unwanted/excess hair for both men and women.

The treatment is suitable for the face and body, is quick and results can be seen after just a few sessions.

A course of treatments is usually required at 4 - 8 weekly intervals to follow the hair growth cycle. Treatment will leave your skin feeling smooth, soft and free from painful in-growing hairs.


This treatment is for you if:

Unwanted body or facial hair is affecting your self confidence

In growing hairs are causing concern

You desire long-lasting hair removal

Why Choose Aura Spa?

We have successfully been delivering IPL treatments for many years to thousands of satisfied clients. We use medical grade technology from Energist Medical. Their Ultra Plus machine is the most powerful pulsed light system available. We are experts at achieving clinical results without compromising client safety.

*Lesser value course is free

To book a consultation

please call

01344 621530

or email