Salon Reopening Guidelines
COVID-19
Our Commitment – We will provide you with a safe environment that complies with guidelines issued by Government and our local authority
OUR SALON
- We have arranged our waiting, reception and treatment areas to adhere to social distancing guidelines.
- We will ensure adequate ventilation throughout the salon with doors and windows open where possible.
- In addition to our already thorough cleaning protocol, we’ve added extra cleaning measures throughout the day to ensure all surfaces and touchpoints are regularly sanitised.
- Regrettably there will be no refreshments offered.
OUR TEAM
- We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner.
- Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety.
- Social distancing measures have been implemented for our team.
OUR TREATMENTS
- Following government guidelines we will not be able to offer any face treatments when we first re-open. This includes waxing and lash and brow treatments.
- Our therapists will wear masks and other appropriate PPE during treatments where required.
- Therapists will wash their hands before and after every treatment PPE will be replaced after every client.
- Your therapist will stay with you throughout your treatment – not venturing out the room – to reduce the need to replace PPE and minimise infection.
GUEST ARRIVAL & RECEPTION
- Reception will be fitted with a safety screen and only one member of staff will be allowed behind reception at any one time.
- We will stagger customer arrival times to minimise close contact. Customer departure times are unpredictable and difficult to stagger, to help us navigate our way through the first re-opening phase we request payments to be made 24hr beforehand.
- We will clean the reception area regularly
- Waiting area will be arranged to adhere to social distancing
- We will be discontinuing the use of magazines and any paper literature including appointment cards
- No walk in appointments will be permitted, please book in advance over the phone or email.
WE ASK YOU, OUR CUSTOMERS
- To complete a ‘Wellness Screening’ questionnaire the day before your appointment
- To arrive at the time agreed, to maintain social distancing
- To sanitise your hands on arrival
- To wear face-masks supplied by us
- To pay for your appointment 24 hrs in advance
- To come alone to your appointment. The only exception is for parent/guardian chaperones
- To come with no shopping/minimal belongings
- Do not come to the salon if you or anyone you live with is self isolating or is displaying symptoms known to be consistent with COVID-19
We are happy to discuss any of your individual concerns, please feel free to speak to a member of staff.