Deprecated: Function get_magic_quotes_runtime() is deprecated in /usr/local/php74/pear/Cache/Lite.php on line 757
Latest

The countdown to Monday 12th April has started!

Our doors will finally be able to reopen on 12th April and we are over the moon to be able to offer our full range of treatments.

Online bookings are open and the diary is filling up so please ensure you book in good time. You can also email us with your booking request or any queries, , and we would be delighted to help.

We are very busy behind the scenes getting the spa ready for our reopening, to ensure we continue to meet government guidelines and provide the safest environment for your visit.

We very much look forward to seeing you very soon.

Salon Reopening Guidelines

COVID-19

Our Commitment – We will provide you with a safe environment that complies with guidelines issued by Government and our local authority

 

OUR SALON

  • We have arranged our waiting, reception and treatment areas to adhere to social distancing guidelines.
  • We will ensure adequate ventilation throughout the salon with doors and windows open where possible.
  • In addition to our already thorough cleaning protocol, we’ve added extra cleaning measures throughout the day to ensure all surfaces and touchpoints are regularly sanitised.
  • Regrettably there will be no refreshments offered.

 

OUR TEAM

  • We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner.
  • Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety.
  • Social distancing measures have been implemented for our team.

 

OUR TREATMENTS

  • Following government guidelines we will not be able to offer any face treatments when we first re-open. This includes waxing and lash and brow treatments.
  • Our therapists will wear masks and other appropriate PPE during treatments where required.
  • Therapists will wash their hands before and after every treatment PPE will be replaced after every client.
  • Your therapist will stay with you throughout your treatment – not venturing out the room – to reduce the need to replace PPE and minimise infection.

 

GUEST ARRIVAL & RECEPTION

  • Reception will be fitted with a safety screen and only one member of staff will be allowed behind reception at any one time.
  • We will stagger customer arrival times to minimise close contact. Customer departure times are unpredictable and difficult to stagger, to help us navigate our way through the first re-opening phase we request payments to be made 24hr beforehand.
  • We will clean the reception area regularly
  • Waiting area will be arranged to adhere to social distancing
  • We will be discontinuing the use of magazines and any paper literature including appointment cards
  • No walk in appointments will be permitted, please book in advance over the phone or email.

 

WE ASK YOU, OUR CUSTOMERS

  • To complete a ‘Wellness Screening’ questionnaire the day before your appointment
  • To arrive at the time agreed, to maintain social distancing
  • To sanitise your hands on arrival
  • To wear face-masks supplied by us
  • To pay for your appointment 24 hrs in advance
  • To come alone to your appointment. The only exception is for parent/guardian chaperones
  • To come with no shopping/minimal belongings
  • Do not come to the salon if you or anyone you live with is self isolating or is displaying symptoms known to be consistent with COVID-19

We are happy to discuss any of your individual concerns, please feel free to speak to a member of staff.