Introduction

This privacy policy sets out how Aura Spa uses and protects any information that you give when you use this website.

At Aura Spa we are 100% committed to protecting the privacy of our clients. We will protect your data like it’s our own. We do not, and will not, share any of your personal data with any third party. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

1) We may collect the following information:

  • Name and Surname
  • Contact information including email address and telephone number
  • Other information relevant to customer surveys and/or offers
  • 2) Using your personal information

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to book appointments
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided along with your consent.
  • 3) Policy amendments

    We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

    4) Your rights

    You may instruct us to provide you with any personal information we hold about you. You may instruct us not to process your personal data for marketing purposes by email () at any time. We will endeavour to process your request as soon as possible and in any event, within no more than 7 days. Until this time, it is possible that you may receive further communications from us.

    5) Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    6) Third party websites

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    7) Updating information

    Please let us know if the personal information which we hold about you needs to be corrected or updated.

    8) Contact

    If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to  or by post to: Aura Spa, The Corner House, Course Road, Ascot SL5 7HL. Alternatively you can contact us by telephone on: 01344 621530


    How we use Cookies

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    We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.